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frequently asked questions
We’re giving you the chance to win Movies on Us! There is total 100 prizes in the form of 1 x €120 Rakuten TV Code to be won across the Main Promotional Period. There are two extended periods after the main promotional period.
The Main Promotional Period commences 00:01 CEST (01:01 EEST) on the 4th September 2023 and ends 23:59 CET on the 28th February 2024 (00:59 EET on 29th February 2024). You can enter once every day during the Main Promotional Period.
There are two extended periods between 00:01 CET (01:01 EET) on the 29th February 2024 and the 26th April 2024 (00:59 EEST on 27th April 2024).
You need to scan the QR code on any Pringles can or on promotional material in store, or you can directly visit Pringles.com. You will then need to either log in to an existing Kellogg’s account or if you are a new user, create a Kellogg’s account. An augmented reality (AR) experience will then start where you will need first to scan your Pringles can and then complete an AR game in the shortest amount of time possible.
You can enter once per day.
This promotion is only open to people aged 18 years or older.
Yes, you need a Pringles can in order to enter.
Participants must:
- Purchase a can of Pringles;
- Using a smartphone or tablet, visit Pringles.com and log in or register for a Kellogg’s account and complete the multi-factor authentication requirements;
- Scan the can to launch the AR game;
- Complete the AR game challenge (“the challenge”) in the fastest time.
The entrants who successfully complete the challenge in the quickest time in each Promotional Sub-Period will be deemed the winners for that Promotional Sub-Period.
Please follow the ‘Forgotten Password’ or ‘Forgotten Log In Name’ link and follow the instructions on the log in page.
Please check you are aligning your Pringles can properly within the AR window, with the Pringles logo on the front. If you are still experiencing problems you can contact us via the Contact Us page at: https://www.pringles.com
You can contact the Kellogg's Careline, via the Contact Us page of our website at: https://www.pringles.com
For any issues relating to claiming or using your prize please contact: support@rakuten.tv
We need to be able to detect your movement for you to be able to interact with the game. No personal information or footage is being saved during the game.
For the best experience possible, we suggest using Safari on iOS or Chrome on Android.
If you are a lucky winner of the €120 Rakuten TV Code, prizes will be sent to the email address you have registered your Kellogg’s account with. We endeavor to deliver this within 28 days of winning.
We cannot change the details on the order once it has been submitted. Please double check your details before you submit the form.
The Rakuten TV code is valid for 12 months. All movie rentals must be completed before the expiry date.
Rakuten TV codes are to be used against rental movies that are eligible for the offer only.
A maximum of 24 movie rentals are permitted within a 12-month period using the Rakuten TV code.
Rakuten TV account registration is required and is free. If you don’t have an existing account with Rakuten.tv, you will be required to register at Rakuten TV and accept the Terms of Use, Contractual Conditions, Privacy Policy, and Cookies.
For further details as well as all conditions regarding the use of the Prize, please visit:
More details of the T&Cs can be found on pack and full T&Cs are available at: https://www.pringles.com
You can contact the Kellogg's Careline, via the Contact Us page of our website at: https://www.pringles.com
Any other questions?
If you would like to ask anything else about the competition, please contact our customer service team.